Privacy Policy

1 Information We Collect

At ForceFlashSpot, we collect information that helps us deliver exceptional wedding and celebration video editing services. We're transparent about what we gather and why we need it.

2 How We Use Your Information

Your information serves specific purposes in our video editing workflow. We don't use it for anything beyond providing our services and maintaining our business relationship.

• Process video editing requests and deliver completed projects
• Communicate about project timelines, revisions, and delivery schedules
• Send invoices and handle payment processing securely
• Improve our website functionality and user experience
• Provide customer support and address technical issues

3 Data Storage and Security

We take data protection seriously, especially when handling your precious wedding and celebration footage. Our security measures are designed to protect both your personal information and your video content.

Personal data is encrypted during transmission and storage. We use industry-standard SSL certificates for all web communications and regularly update our security protocols to address emerging threats.

4 Information Sharing

We don't sell your personal information to third parties. However, we may share certain data in specific circumstances:

• With cloud storage providers who help us securely store and process video files
• With payment processors to handle transactions securely
• When required by Vietnamese law or legal proceedings
• With your explicit consent for specific purposes like testimonials

All third-party services we use are carefully vetted and bound by strict confidentiality agreements. They're only allowed to process your data for the specific services they provide to us.

5 Your Privacy Rights

Under Vietnamese data protection regulations, you have several rights regarding your personal information. We make it straightforward to exercise these rights:

• Access: Request copies of the personal data we hold about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request removal of your personal data when it's no longer needed
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing of your data for specific purposes

To exercise any of these rights, simply contact us at the information provided below. We typically respond within 15 business days and don't charge fees for reasonable requests.

6 Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements. Here's our general retention schedule:

• Project files and communications: Retained for 6 months after project completion
• Payment and billing records: Kept for 5 years as required by Vietnamese tax law
• Marketing communications: Until you unsubscribe or request removal
• Website analytics: Aggregated data retained for 2 years for service improvement

7 Cookies and Website Data

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Most are essential for basic functionality, while others help us analyze traffic patterns.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website features, but won't prevent you from contacting us or requesting services.

8 International Data Transfers

Some of our cloud storage and processing services may involve transferring data outside Vietnam. When this happens, we ensure adequate protection through:

• Selecting providers with strong data protection standards
• Implementing contractual safeguards for data handling
• Using encryption for all data transfers
• Regular security audits of third-party services

9 Policy Updates

We may update this privacy policy to reflect changes in our services or legal requirements. Significant changes will be communicated directly to active clients via email.

Minor updates, like clarifications or contact information changes, will be posted on this page with an updated "Last Modified" date. We recommend checking this policy periodically if you're a regular client.